Customer Support Center
Check our frequently asked questions
	Get Help in Using Your Software or Trying a Demo Version Or ask a question about your software or our services.
Buy a Newer Version of Your Software
	To upgrade your software to a new version, request an upgrade code then download the software and you will be billed for it. (You can see the history of major improvements here.)
Add a Module or Increase the Number of Donors
	Order an additional module or increase the number of donors for your software and you will be billed for it.
Help! - I need to move my software to another computer
	To transfer your software to a new computer, first do a backup to a memory stick or CD. Bring it to the new computer and find the file:   BDONSETUP.EXE Then double-click the file to install the software. Then restore the data from the memory stick or CD. If you need help then contact us.
Help! - I have a problem with my software
	If you have a problem with your software, then explain it to technical support. You may require an update - if so, click here to download it.
Uninstalling your software
	If you want to uninstall our software click here.
Fill out a Survey
	Send us your comments after trying a demo version. Save $2.00 (+taxes) off your purchase by completing a survey. (This saving cannot be combined with a discount code.)
Get a Free Update
	During your one year warranty you are entitled to free updates. You will receive an email about a week before your warranty expires, explaining how to download it. (You can see the history of major improvements here.)
Request a Product Change
	Request a change to your software to meet your needs.